Sick Visits and Virtual Visits
At GetzWell we offer same day in-office appointments and virtual/telemedicine in lieu of office visits when appropriate and safe.
We do everything possible to prevent the inconvenience and stress of a visit to the emergency room by scheduling same-day appointments if your child is suffering from, for example:
- Persistent pain such as sore throat, severe headache, abdominal pain
- Earache or discharge from the ear
- Cough, wheezing or other respiratory challenges
- Vomiting and/or diarrhea
- Thick eye discharge and/or red eyes
- Stiff neck
- Any illness that worsens or goes on for more than three days
- Fever, particularly lasting 3 days or longer
Virtual Visits may be considered for:
- Urgent advice requests that require extensive triage, treatment plan updates, laboratory orders, prescriptions or referrals
- Non-urgent consultation requests for existing or new symptoms that do not require a face-to-face evaluation (such as rash or other skin complaints, behavioral or mood issues, parenting questions, sleep problems, and more)
- Any symptom or topic that requires further evaluation, additional lab testing, changes to treatment plans, or new prescriptions
- Frequent or lengthy emails with multiple questions between our providers and parents
- Parental concerns that require a discussion for the purposes of a comprehensive understanding and recommendations
- Review of labs
In the event that a same-day appointment is not medically necessary, we will appoint you with a provider the following day.
Recently, as a precaution during this COVID era, GetzWell will require a provider to first conduct a screening by phone or video in order to determine the necessity and safety of an in-person versus remote visit. We hope you understand we are keeping you and our staff as safe as possible by implementing such protocols and apologize in advance for any inconvenience.